EXAMINING THE PROBLEMS ENCOUNTERED BY SCHOOL ADMINISTRATORS IN ADMINISTRATIVE PROCESSES AND SOLUTION PROPOSALS

Abstract

The aim of this research is to determine the problems that school administrators encounter in
administrative processes and to make evaluations on the subject by making use of solution
suggestions on these problems. 20 school administrators working in official kindergartens, primary
schools, secondary schools and high schools in Antalya's Kepez district participated in this study,
which was carried out in a qualitative research method and phenomenology design. 3 of these
participants are kindergarten, 8 primary school, 6 secondary school and 3 high school
administrators. According to the results of the analysis, the themes of decision, planning,
organization, communication, influencing, coordination, evaluation and the competence levels of
school administrators in the administrative field were formed within the scope of management
processes.
According to the results of the research, it is seen that the decision process is shaped based on the
legislation, teachers' participation in the decision is mostly through meetings, parents mostly
participate in the decision through parent meetings and parent representatives, and the factors
limiting the decision process are mostly reluctance, legislation, economic factors and time
constraints. It has been observed that the planning process varies according to the school level, the
follow-up of short and long-term plans is carried out by the school administration, and other
stakeholders participate through the boards and commissions. It has been seen that the legislation is
based on the organization process and attention is paid to the abilities and experience of the people,
the communication method is used first in conflict resolution, and legal processes are applied in
cases that cannot be resolved in this way. It has been observed that verbal and written
communication are used in the communication process, technological methods are used, the
prejudices of the managers, personal interests come to the fore, and there are communication
problems such as not listening to the other person. It is seen that verbal and written influencing
methods are used and authority is distributed in the influencing process. In the coordination process,
it was seen that various activities were organized to increase coordination and social values were
given importance. In the evaluation process, it is seen that the supervision of the teachers is mostly
done through course supervision and subjective evaluation, and the students are evaluated according
to the school type and level. Regarding the proficiency levels of school administrators, it is seen that
the training received by the administrators before and after the service is not sufficient.